jljlbb Casino
Privacy Policy
Your privacy matters to us at jljlbb. This Privacy Policy explains exactly what personal information we collect from Filipino players, how we use and protect it, who we may share it with, and what rights you have over your own data. We are committed to handling your information with full transparency, in compliance with Philippine data privacy law and PAGCOR regulatory requirements.
Our Privacy Commitments
Six core principles that underpin how jljlbb handles your personal data every single day.
Data Security by Design
jljlbb uses industry-standard 256-bit SSL/TLS encryption to protect all data in transit between your browser and our servers. Sensitive data at rest is stored using AES-256 encryption. Our infrastructure is hosted in PCI-DSS compliant data centres with regular third-party security audits.
You Control Your Data
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by jljlbb. Submit a verified data request through our support team and we will respond within 15 Philippine business days.
No Data Selling
jljlbb does not sell, rent, or trade your personal information to third-party marketing companies — ever. Any data sharing with third parties is strictly limited to what is required for platform operations, payment processing, regulatory compliance, and fraud prevention.
PAGCOR & DPA Compliant
jljlbb operates under a PAGCOR licence and is fully compliant with the National Privacy Commission's (NPC) guidelines under the Philippine Data Privacy Act. Our Data Protection Officer (DPO) oversees all privacy practices and is the point of contact for regulatory enquiries.
Defined Retention Periods
We do not hold your data indefinitely. jljlbb retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by PAGCOR regulations and Philippine law. Upon the expiry of the retention period, data is securely deleted or anonymised.
Breach Notification
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, jljlbb will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
Contents
Overview
This Privacy Policy applies to all personal data collected and processed by jljlbb in connection with your use of the jljlbb online gaming platform at jljlbb.net. By registering an account or using the platform, you acknowledge that you have read and understood this Privacy Policy. This document should be read alongside the jljlbb Terms & Conditions.
01 Who We Are
jljlbb is an online gaming platform operated under a licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR). jljlbb is accessible at jljlbb.net and is designed specifically for Filipino players who are 21 years of age or older.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, jljlbb acts as the Personal Information Controller (PIC) in respect of the personal data of its registered players and website visitors. This means jljlbb determines the purposes and means by which your personal data is processed.
Our designated Data Protection Officer (DPO) can be reached at [email protected]. The DPO is responsible for overseeing jljlbb's compliance with the Data Privacy Act and for serving as the primary point of contact for data subjects wishing to exercise their rights.
02 Information We Collect
jljlbb collects personal data that is necessary for the lawful and efficient operation of our online gaming platform, in full compliance with PAGCOR's Know Your Customer (KYC) requirements. The categories of personal data we may collect include:
2.1 Registration & Identity Data
- Full legal name as it appears on your government-issued identification.
- Date of birth (to verify the 21+ age requirement).
- Mobile phone number registered in the Philippines.
- Email address.
- Username and encrypted password.
- Residential address (province, city or municipality, barangay, postal code).
2.2 Identity Verification (KYC) Documents
- Government-issued photo identification: PhilSys (National ID), passport, SSS/GSIS ID, PRC ID, driver's licence, or Voter's ID.
- Proof of address: utility bill, bank statement, or barangay certificate issued within the last three months.
- Selfie photograph with ID for liveness verification.
- Proof of payment method ownership where required for withdrawal processing.
2.3 Financial & Transaction Data
- Deposit and withdrawal transaction history, including amounts, timestamps, and payment methods used (GCash, Maya, BPI, BDO, Metrobank, 7-Eleven CLiQQ, QR Ph, GrabPay, USDT TRC20).
- Account balance history.
- Bonus and promotion redemption records.
- Information required for anti-money laundering (AML) monitoring.
2.4 Gaming Activity Data
- Game session records including games played, wager amounts, win/loss outcomes, and session duration.
- Responsible gaming tool activations (deposit limits, session limits, self-exclusion records).
- Bonus wagering progress.
2.5 Technical & Device Data
- IP address and approximate geolocation (used to verify Philippine residency and detect VPN/proxy usage).
- Device type, operating system, and browser type and version.
- Cookie identifiers and session tokens.
- Referring URL and on-site navigation data.
2.6 Communications Data
- Records of communications between you and jljlbb's support team (live chat transcripts, email correspondence).
- Responses to surveys, promotions, or feedback requests.
03 How We Collect Your Data
jljlbb collects your personal data through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion.
- Automatically — through cookies, web beacons, and similar tracking technologies when you visit or interact with jljlbb.net. See Section 7 (Cookies & Tracking) for details.
- From payment service providers — GCash, Maya, and our other payment partners may share transaction confirmation data with jljlbb to verify deposits and withdrawals.
- From identity verification providers — jljlbb may use third-party KYC and identity verification services to validate government-issued identification documents submitted by players.
- From fraud prevention and AML screening services — jljlbb uses third-party services to screen player profiles against sanction lists, politically exposed persons (PEP) databases, and adverse media sources, as required by Philippine AML law.
04 How We Use Your Personal Data
jljlbb uses personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration & identity data |
| Age and identity verification (KYC) | Identity data, KYC documents |
| Processing deposits and withdrawals | Financial & transaction data |
| Providing gaming services and game history | Gaming activity data |
| Fraud detection and prevention | Technical data, financial data, identity data |
| Anti-money laundering (AML) compliance | Financial data, identity data, KYC documents |
| Customer support and complaint resolution | Communications data, account data |
| Responsible gaming monitoring and intervention | Gaming activity data, registration data |
| Personalised promotions and bonus offers | Gaming activity data, registration data |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
| Regulatory reporting to PAGCOR and AMLC | Financial data, identity data, gaming data |
| Legal proceedings and dispute resolution | All categories as necessary |
Marketing Communications
jljlbb may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special events. You may opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
05 Legal Basis for Processing
Under the Philippine Data Privacy Act, jljlbb processes your personal data on the following legal bases:
- Contractual necessity — processing is necessary for the performance of the agreement between you and jljlbb (the Terms & Conditions), including account management, game provision, and payment processing.
- Legal obligation — processing is necessary for jljlbb to comply with its legal and regulatory obligations, including PAGCOR licensing requirements, KYC obligations, AML reporting under Republic Act 9160 (Anti-Money Laundering Act), and tax compliance.
- Legitimate interests — processing is necessary for jljlbb's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and business analytics, provided those interests are not overridden by your privacy rights.
- Consent — for marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent, which you may withdraw at any time.
06 Data Sharing & Disclosure
jljlbb does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements where required:
6.1 Regulatory Authorities
jljlbb is required by Philippine law to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other competent government authorities upon lawful request or as mandated by regulation. This includes mandatory reporting of covered and suspicious transactions under the AMLA.
6.2 Payment Service Providers
To process your deposits and withdrawals, jljlbb shares necessary financial data with our payment partners, including GCash (G-Xchange Inc.), Maya (Voyager Innovations), BPI, BDO, Metrobank, 7-Eleven CLiQQ, and other payment processors. These providers operate under their own privacy policies and are bound by confidentiality obligations.
6.3 KYC and Identity Verification Providers
jljlbb uses third-party identity verification services to process KYC documents. These providers act as Personal Information Processors (PIPs) under jljlbb's instructions and are contractually prohibited from using your data for any purpose other than identity verification for jljlbb.
6.4 Technology and Infrastructure Providers
jljlbb's platform relies on cloud hosting, database management, customer support software, and analytics tools provided by third-party technology vendors. These vendors are bound by data processing agreements that restrict their use of your data to the provision of services to jljlbb.
6.5 Game Content Providers
Some game providers integrated into the jljlbb platform (such as JILI Games and Evolution Gaming) may receive limited technical data (such as a player session token and account tier) to render their games within the jljlbb platform. No sensitive personal or financial data is passed to game providers beyond what is strictly necessary for game delivery.
6.6 Law Enforcement
jljlbb may disclose personal data to law enforcement agencies in the Philippines where required by a valid legal order, warrant, or court ruling, or where disclosure is necessary to prevent imminent harm, fraud, or criminal activity.
No International Transfers Without Safeguards
Where jljlbb's service providers are located outside the Philippines, we ensure that appropriate contractual safeguards are in place to protect your data in accordance with the National Privacy Commission's requirements for cross-border data transfers. See Section 12 for further details.
07 Cookies & Tracking Technologies
jljlbb uses cookies and similar tracking technologies to enhance your experience on the platform, ensure platform security, and gather analytics data. A cookie is a small text file stored on your device by your browser when you visit a website.
7.1 Types of Cookies We Use
- Strictly Necessary Cookies: Essential for the platform to function correctly. These include session authentication cookies, CSRF protection tokens, and load-balancing cookies. They cannot be disabled without breaking core platform functionality.
- Functional Cookies: Remember your preferences such as language settings, responsible gaming tool configurations, and display preferences, so you do not need to re-enter them on every visit.
- Analytics Cookies: Help jljlbb understand how players navigate the platform, which games are most popular, and where technical issues occur. Analytics data is aggregated and anonymised wherever possible.
- Marketing Cookies: Used to deliver relevant promotional content to you based on your gaming activity and preferences. These are only activated with your consent.
7.2 Managing Cookies
You can manage or disable non-essential cookies through your browser settings or via the jljlbb cookie preference centre. Please note that disabling strictly necessary cookies will prevent you from logging into your jljlbb account. Most modern browsers (Chrome, Firefox, Safari, and Edge) allow you to view, manage, and delete cookies through the browser's settings menu.
08 Data Retention
jljlbb retains your personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & identity data | 5 years after account closure | PAGCOR regulations, AMLA |
| KYC documents | 5 years after account closure | PAGCOR KYC requirements, AMLA |
| Financial transaction records | 5 years after each transaction | AMLA, BIR regulations |
| Gaming activity records | 3 years after account closure | PAGCOR regulatory reporting |
| Support communications | 2 years after case resolution | Legitimate interests (dispute resolution) |
| Marketing preferences | Until consent is withdrawn | Consent |
| Analytics & technical logs | 13 months (rolling) | Legitimate interests (security, analytics) |
| Self-exclusion records | Permanently retained | Responsible gaming obligation |
Where a legal dispute, regulatory investigation, or law enforcement request is ongoing, jljlbb may retain relevant data beyond the standard retention period until the matter is fully resolved.
09 Data Security
jljlbb implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure:
- Encryption in transit: All data exchanged between your browser and jljlbb's servers is encrypted using TLS 1.2 or higher. Our website enforces HTTPS at all times.
- Encryption at rest: Sensitive personal data stored in jljlbb's databases is encrypted using AES-256 encryption.
- Access controls: Access to personal data within jljlbb is strictly controlled on a least-privilege basis. Only authorised personnel with a legitimate business need may access player data, and all access is logged and audited.
- Two-factor authentication (2FA): jljlbb offers optional 2FA for player accounts. Administrative access to jljlbb's internal systems requires mandatory multi-factor authentication.
- Regular security audits: jljlbb conducts regular internal security reviews and periodic third-party penetration tests to identify and remediate vulnerabilities.
- Payment Card Industry compliance: jljlbb's payment processing infrastructure adheres to PCI-DSS standards. Full payment card numbers are never stored by jljlbb.
Your Role in Security
jljlbb's security measures are most effective when you also protect your account credentials. Never share your password or one-time PIN with anyone, including people claiming to be jljlbb support staff. jljlbb support will never ask for your password. If you suspect your account has been compromised, contact us immediately via live chat at jljlbb.net.
10 Your Data Rights
Under the Philippine Data Privacy Act of 2012 and the NPC's implementing regulations, you have the following rights in relation to your personal data held by jljlbb:
- Right to be Informed: You have the right to be informed about how jljlbb collects and processes your personal data, as set out in this Privacy Policy.
- Right of Access: You may request a copy of the personal data jljlbb holds about you, along with information about how it is being processed.
- Right to Rectification: If any personal data jljlbb holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
- Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to jljlbb's legal retention obligations under PAGCOR regulations and the AMLA.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though this right is not absolute.
- Right to Data Portability: You may request that jljlbb provide a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Lodge a Complaint: If you believe jljlbb has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph.
To exercise any of the above rights, please submit a request to our Data Protection Officer at [email protected]. We will verify your identity before processing any data rights request and will respond within 15 Philippine business days. Some requests may be subject to legal limitations — for example, we cannot erase data that we are legally required to retain under PAGCOR or AML regulations.
11 Children's Privacy
jljlbb's services are strictly intended for individuals who are 21 years of age or older, as required by Philippine gaming regulations. jljlbb does not knowingly collect personal data from individuals under the age of 21.
If jljlbb discovers or is notified that it has inadvertently collected personal data from a person under 21, it will immediately suspend the associated account, delete the data, and forfeit any balances in the account in accordance with PAGCOR guidelines. If you are a parent or guardian and believe your child has registered an account with jljlbb, please contact our support team immediately.
21+ Strictly Enforced
Age verification is a mandatory step in the jljlbb registration and KYC process. We use automated and manual checks against government-issued identification to enforce the 21+ requirement. Accounts that fail age verification will be suspended without exception.
12 Cross-Border Data Transfers
Some of jljlbb's technology service providers and game content partners may be located outside the Philippines. Where your personal data is transferred to a country that does not have an equivalent level of data protection to the Philippines, jljlbb will ensure that appropriate safeguards are in place before the transfer takes place.
These safeguards may include:
- Standard contractual clauses approved by the National Privacy Commission.
- Data processing agreements that impose obligations on the recipient equivalent to those required under Philippine law.
- Transfers to recipients in countries recognised by the NPC as providing an adequate level of data protection.
You may request information about the specific safeguards in place for any cross-border data transfer by contacting our Data Protection Officer.
13 Third-Party Links
The jljlbb platform may contain links to third-party websites or services, such as payment provider portals. jljlbb is not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policy of any third-party site you visit before providing your personal data. The inclusion of a link to a third-party site does not constitute an endorsement of that site's privacy practices by jljlbb.
14 Changes to This Privacy Policy
jljlbb reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform features. Where changes are material, jljlbb will notify registered players via email or in-platform notification at least 7 days before the changes take effect.
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the jljlbb platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must stop using the platform and contact our support team to close your account.
15 Contact & Data Protection Officer
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jljlbb, please contact our Data Protection Officer:
- Email: [email protected] — include "Privacy Request" in the subject line for faster routing.
- Live Chat: Available 24/7 at jljlbb.net — our Filipino support team can escalate privacy matters directly to the DPO.
If you are not satisfied with jljlbb's response to your privacy enquiry, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph or by writing to NPC, 5th Floor Delegation Building, PICC Complex, Roxas Boulevard, Pasay City, Metro Manila, Philippines.
This Privacy Policy was last reviewed and updated in January 2026. It supersedes all previous versions of the jljlbb Privacy Policy. jljlbb is operated under a licence issued by the Philippine Amusement and Gaming Corporation (PAGCOR).
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